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We are currently dispatching within 48 hours.
* All of our soapmaking ingredients are hand-prepared and packaged freshly for each customer to ensure that they are delivered at their best. Other items are hand-counted and wrapped. All products are quality checked before dispatch.
Please see below for parcel transit times for your area.
Parcel transit and order-processing times should be added together to estimate the total delivery time for your goods. We do our best to deliver within the time stated, however, information shown is for your guidance only and delivery times may be affected by events beyond our control.
We do our utmost to keep your carriage costs to a minimum by packing orders as efficiently as possible. However, in some instances, where both heavy and fragile items are included in an order, it may be necessary to send them separately to avoid damage.
A 25kg/25litre container of raw material (eg: liquid oil) counts as one unit for carriage purposes where no other goods can be packed with it.
In either case, we will notify you of any additional cost and obtain your approval before dispatching your goods.
All orders are sent by our carrier and require a signature.
UK Mainland (Excludes certain areas - please see below)
Cost - £7.75 per parcel up to 30kg (packaged weight).
Normal transit time, 1-2 working days.
Highlands & Islands of Scotland
Postcode areas: HS, IV, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE
Cost - £12.94 per parcel up to 30kg (packaged weight)
Transit time is normally 2 working days.
Northern Ireland, Isle of Man & Isles of Scilly
Cost - £19.84 per parcel up to 30kg (packaged weight).
Transit time is normally 2-3 working days.
Channel Islands
Cost - £15.45 per parcel up to 30kg (packaged weight).
Transit time is normally 2-3 working days.
Republic of Ireland
Cost - £16.90 per parcel up to 30kg (packaged weight).
Parcels weighing up to 2kg (packaged weight) can be sent by Royal Mail for £18.50 maximum.
Transit time normally 2-3 working days.
Europe
Our flat-rate fee for a parcel up to 30kg (packaged weight), (or 25kg for an item where no other goods can be packed with it), is as follows:
- Belgium, Netherlands & Luxembourg - £16.90
- France, Germany & Denmark - £16.90
- Finland, Sweden & Austria - £44.95
- Italy & Spain - £27.51
- Greece, Portugal, Sardinia & Sicily - £29.99
- Latvia - £37.20
- Czech Republic, Slovakia (Mainland), Hungary & Switzerland - £54.25
- Azores, Balearic Islands & Madeira - £49.99
Parcels weighing up to 2kg (packaged weight) can be sent by Royal Mail for £18.50 maximum.
Parcel transit time is normally between 2 and 5 days.
Rest of Europe, USA, Canada, South America, Africa, Asia, Australia & New Zealand
We are sorry but we are unable to dispatch goods to these areas at the present time.
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